FAQ

Frequently Asked Questions

Find quick answers to common questions below. Can't find what you're looking for? Email us.

Products & Compatibility

Q: How do I know which key cover fits my car? A: Check your car key fob shape against the product photos. Each listing shows the compatible key shape. If you're unsure, email us a photo of your key at angelllaq27@outlook.com and we'll help you find the right fit.

Q: Which car brands are your key covers compatible with? A: Our covers fit 50+ brands including Volkswagen, BMW, Mercedes-Benz, Audi, Toyota, Honda, Ford, Chevrolet, Hyundai, Kia, Nissan, Mazda, Subaru, Volvo, Land Rover, Porsche, and more.

Q: Will the key cover block my key signal? A: No. Our covers are designed with signal-transparent materials (leather, TPU, silicone, carbon fiber) that do not interfere with keyless entry or remote functions.

Q: Can I use my original keychain with the cover? A: Yes. Most of our key covers have a built-in keyring hole compatible with standard keychains. We also offer matching keychain accessories.

Orders & Payment

Q: What payment methods do you accept? A: We accept PayPal, credit cards. All transactions are secure and encrypted.

Q: How long does order processing take? A: Most orders are processed within 1–3 business days. Custom or wholesale orders may take longer.

Q: Can I modify or cancel my order? A: If your order hasn't shipped yet, contact us at angelllaq27@outlook.com and we'll do our best to accommodate changes. Once shipped, orders cannot be modified.

Shipping & Delivery

Q: Do you ship internationally? A: Yes! We ship to 100+ countries worldwide via DHL, FedEx, and registered mail.

Q: How long does shipping take? A: Standard shipping takes 7–25 business days depending on your location. Express shipping (DHL/FedEx) takes 5–18 business days. See our Shipping Policy for details.

Q: Is tracking available? A: Yes, all orders include a tracking number sent via email once shipped.

Q: Will I have to pay customs duties? A: Import duties and taxes may apply depending on your country's regulations. These are the buyer's responsibility.

Returns & Warranty

Q: What is your return policy? A: We offer a 5-day return window for unused items in original packaging. See our Return Policy for full details.

Q: Do your products come with a warranty? A: Yes, all products include a 3-month quality warranty covering manufacturing defects.

Q: What if my key cover doesn't fit? A: Contact us within 3 days and we'll arrange a free exchange for the correct size/model.

Wholesale & Custom

Q: Do you offer wholesale pricing? A: Yes! We offer tiered wholesale pricing starting at 50 pieces. Contact us at angelllaq27@outlook.com for a price list.

Q: Can I add my own logo? A: Absolutely. We offer OEM/ODM services including custom logo embossing, laser engraving, custom colors, and branded packaging. MOQ starts at 500 pieces. See our OEM & ODM page for details.

Q: What is the minimum order quantity for custom orders? A: Logo customization: 500 pieces. Full custom design: 1000 pieces. Stock products: 50 pieces.