Last updated: September 2026
At AutoKeyCraft, we stand behind the quality of every product we sell. If you're not satisfied, we're here to help.
5-Day Return Window
- You have 5 days from the date of delivery to request a return or exchange
- Items must be in new, unused condition with original packaging
- Customized / personalized items are not eligible for return unless defective
3-Month Quality Warranty
All AutoKeyCraft products come with a 3-month quality warranty covering:
- Manufacturing defects
- Material defects
- Stitching failure
- Color fading (under normal use)
The warranty does not cover damage caused by accidents, misuse, improper installation, or normal wear and tear.
How to Request a Return
- Email us at angelllaq27@outlook.com with:
- Your order number
- Reason for return
- Photos of the product (if defective or damaged)
- We will respond within 24 hours with return instructions
- Ship the item back to the address we provide
- Once received and inspected, we will process your refund or exchange
Refund Details
- Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the returned item
- Original shipping fees are non-refundable unless the item is defective or we made an error
- Return shipping costs are the buyer's responsibility, except for defective items or shipping errors on our part
Exchanges
- We offer size/model exchanges within 5 days,Buyer is responsible for both return shipping and reshipping fees.
- Contact us with your order number and the product you'd like to exchange for
- Exchanges are subject to product availability
- If the new item costs more, you will be charged the difference
- Please double-check your car key model before ordering. Return due to wrong model selection will be at buyer's cost.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 3 days of delivery
- Include photos of the product and packaging
- We will arrange a free replacement or full refund, including shipping costs
Non-Returnable Items
- Customized / personalized products (unless defective)
- Items that have been used, worn, or damaged by the customer
- Items without original packaging
- Sale / clearance items (final sale)
Contact Us
For all return and refund inquiries, email us at angelllaq27@outlook.com. We're committed to making it right.